
Microsoft studied 40,000 AI agents. The useful ones are doing very ordinary work
Microsoft analyzed more than 40,000 enterprise AI agents and found that the biggest share are helping with ordinary productivity and support work.…
A lot of AI advice still starts with automation, as though the goal is to hand over as much work as possible. The more useful shift is much less dramatic. AI is becoming genuinely helpful in the work that surrounds the work: preparing, sorting, comparing, checking, researching and turning a pile of information into something you can actually act on.


Microsoft analyzed more than 40,000 enterprise AI agents and found that the biggest share are helping with ordinary productivity and support work.…

ChatGPT can now connect multiple work and personal accounts through supported plugins. The useful part is not merging everything, but reducing the…

ChatGPT now works inside Microsoft Word. The useful part is not asking it to write everything, but using it to organize notes,…
The interesting question is no longer what can the model do — it's what should we let it do unsupervised, and on whose behalf.

A lot of AI advice still starts with automation, as though the goal is to hand over as much work as possible. The more useful shift is much less dramatic. AI is becoming genuinely helpful in the work that surrounds the work: preparing, sorting, comparing, checking, researching and turning a pile of information into something you can actually act on.
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